Feel free to contact us anytime via email or phone.
We regularly update the production status for every order.
Timely communication and transparency are always our priority.
  • Qingdao Nuoyin International Trade Co., Ltd.

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    What is your minimum order quantity (MOQ)?

    Our standard MOQ is one 20-foot container, which can include a mix of different greenhouse models or garden tools, depending on the product size and packaging. We do not offer LCL shipments due to product size and protection requirements.

    Do you offer OEM or private label services?

    Yes, we offer full OEM services. We can print your logo on the product, packaging, and manuals. Custom colors, sizes, and branding are also available upon request.

    Can you provide samples before placing a bulk order?

    Yes, samples are available for most of our products. Sample charges and shipping costs are usually covered by the buyer, but we can refund the sample cost once the bulk order is confirmed.

    How long is your lead time for production and delivery?

    Our typical lead time is around 8 weeks (approximately 2 months) from order confirmation and deposit payment. Lead time may vary depending on order volume and customization requirements. We always keep you updated throughout the process.

    Which Incoterms do you support (FOB, CIF, DDP, etc.)?

    We commonly offer FOB Qingdao, CFR/CIF, and DAP/DDP depending on your needs. Let us know your destination port and we’ll provide the best shipping option.


    Do your products meet any international certifications?

    Yes, many of our products have CE certification, and materials comply with REACH/RoHS standards. Specific certificates can be provided upon request.

    Can you help with container loading plans or mixed product shipments?

    Absolutely. We are experienced in loading optimization and can mix different products into one container. A detailed packing list and loading photos will be provided for your reference.

    Do you provide installation manuals or videos?

    Yes. Every greenhouse comes with a detailed installation manual and we also offer step-by-step video guides. Support is available if you encounter any issues during assembly.

    What warranty do you offer?

    We provide a 1–3 year warranty depending on the product. Structural components such as frames are typically covered for longer periods. We also offer spare parts and after-sales service if needed.

    How do you handle after-sales service and communication?

    We are committed to reliable after-sales support.

    You can arrange an online meeting with us anytime, call us directly, or even invite our team to visit your company. Whether it’s for technical advice, urgent issues, or long-term cooperation, we are always ready to assist you.

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